Business continuity in uncertain times

7 April 2020
Ramboll remains fully focused on supporting our clients and living up to our commitments during the COVID-19 pandemic. 
COVID-19 Statement banner

COVID-19 Statement banner


Nicki Marsh. Ramboll

Nicki Marsh

Head of Marketing & Communications, UK
T: +44 7918 151 074

Eleanor Fox

Marketing and Communications Manager
M: +44 7896 746 886

Mathew Riley“Ramboll remains dedicated to protecting our people and their loved ones, continuing to meet our commitments to our clients, and protecting our business in the long term.”

Mathew Riley - UK Managing Director


Supporting our clients

Front of mind throughout this crisis is delivering on our commitments to clients and supporting them in steering their way through this pandemic in a responsible way. We remain fully mobilised to support clients and are very much open for ‘business as usual’ in the current new working norm, supporting both existing projects and taking on new work. 

Continued site work

With construction and associated sectors identified as ‘Essential Workers’, Ramboll continues to support clients with site work wherever government advice permits, as long as it is safe to do so, and we can travel safely to and from the site. We are acutely aware of the importance of the construction sector in the UK and will work closely with our clients to support their activities and manage their sites safely. We have a strong H&S culture across the company and as well as undertaking our usual risk assessments before travel to a site and upon arrival, we will carefully assess practices with respect to hygiene, social distancing and PPE during the COVID-19 outbreak and will exercise our ‘stop work authority’ if we feel it necessary. Our employees will also carry their ‘essential worker’ documentation should anyone need to see it.

Virtual meetings

We have a multitude of well-established digital collaboration tools that are integrated into our daily working practices and we have therefore easily transferred planned meetings with colleagues, clients and wider project teams to these platforms and have established a team dedicated to helping clients who may need help with adopting digital technologies, please contact us via for assistance. There may be circumstances where a face-to-face meeting is deemed critical. We will take a risk-based approach on a case-by-case basis and will strive to accommodate requests for in-person meetings as long as it is safe to do so.

Offices and home working

Following UK government advice, we mobilised all employees to work from home. We have long-operated agile, paperless and hot desk office environments, where every employee has a laptop and mobile phone and makes great use of digital collaboration technologies. We also have well-established highly flexible working practices that regularly saw large numbers of employees working from home. Consequently, we were able to quickly mobilise our people to work from home whilst maintaining high productivity levels. Our offices remained open for use for essential activities and in exceptional circumstances. Whilst the vast majority of our people continue to work from home, some employees are now returning to more regularly working from our offices, so long as they can travel safely. We have rigorous processes in place to carefully manage the use of our offices in order to protect everyone’s health and safety.

Business continuity planning

From the leadership down, we are focused on our continued ability to protect our people and support our clients. We have business continuity plans in place which are regularly reviewed to ensure we remain agile and responsive throughout the global crisis. Ramboll has well-established resource planning and work sharing practices, are very used to working in global virtual teams and enjoy a strong one-company culture that values and rewards collaboration and co-operation. Our sickness levels have been in line with normal levels, however, if we were t to endure particularly high absence levels, we are well set-up to share work around our 16,500 strong global network, where our tools, practices and day-to-day behaviours would protect our continued ability to meet our clients demands.  

For further information, please continue to speak to your usual contact at Ramboll, or alternatively please contact


240 Blackfriars Road
London SE1 8NW
United Kingdom
Tel:+44 20 7631 5291

Company registration

Company registration

Ramboll UK Limited. Registered in England & Wales. Company registration no. 03659970. Registered office: 240 Blackfriars Road, London SE1 8NW

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